INFORMATION REGARDING THIS LEGAL CONTRACT
This “Toner Plus” agreement is a legal contract binding the Customer and Toner Plus. The Customer automatically accepts this legal contract by making a purchase, placing an order, or otherwise shopping on the Toner Plus Web Site. The terms and conditions of this Legal Sale Contract are subject to change without prior notice, except that the terms and conditions posted on the Site at the time of order / or modification or order by the customer will govern the order in question.
This Legal Sale Contract constitutes the entire agreement between the Customer and Toner Plus relating to the purchase or sale of goods or services on the Site www.tonerplus.com.au. In the event of any conflict between terms and conditions listed on this Legal Contract / any terms and conditions on our invoice and your purchase order terms and conditions, you agree that the provisions of this Legal Sale Contract and our invoice shall overrule.
REFERENCES
References made in this legal contract to "you" or "your" shall relate to the Customer. References made in this legal contract to Toner Plus or “our” or “we” shall refer to Toner Plus – Balcatta Western Australia.
PAYMENT
All payments are to be made prior or upon delivery of the purchased item(s), unless customers have gained approval for a credit account with Toner Plus. Certain orders may be subject to a 25% deposit prior to processing the order depending upon the nature of order by the client. This is at the discretion of Toner Plus.
OWNERSHIP
Ownership of goods and services sold do and will not pass on to you unless payment is received in full by Toner Plus. Toner Plus reserve the right to collect the goods if we believe that full payment is in question or doubt.
Loss or damage that occurs during shipping by a carrier/courier selected by Toner Plus is Toner Plus’s responsibility. Loss or damage that occurs during shipping by a carrier/courier selected by the Customer is that Customer's responsibility.
CREDIT CARDS
All credit card orders are subject to approval by Toner Plus and relevant credit card authorization agency. Toner Plus reserves the right to decline and refuse any credit card payment orders on any basis at the discretion of Toner Plus. Toner Plus reserves the right to request a written order including but not limited to an email or fax order prior to accepting and processing any credit card orders. All Credit card numbers are IMMEDIATELY destroyed after credit card orders are processed for security and privacy purposes.
WARRANTY ON GOODS AND SERVICES SUPPLIED
Toner Plus provides a 12 month from date of purchase invoice Return-to-Base warranty on all remanufactured cartridges. All warranty claims must be supported with a copy of the original invoice. A Cartridge Warranty Claim form must be completed and faxed to Toner Plus and copy of the Cartridge Warranty Claim form is to be included in the box in which the cartridge is returned to Toner Plus.
All warranty Freight and handling costs are to be covered by the customer.
At the discretion of Toner Plus, the item(s) in question will be tested and evaluated before deciding whether the item should be repaired or replaced. Any extra warranties will only be justified in writing on the specific invoice.
Please contact Toner Plus for any further information regarding our warranty policy.
CANCELLATION OR CHANGE OF ORDERS
Toner Plus may not refund in full because the customer has had a change mind. Toner Plus reserves the rights to keep up to 30% of the full invoice amount payment for such cases. This includes change of orders.
REFUNDS
Toner Plus reserves the right to only provide a full refund in an unlikely situation such as the rare possibility that a product may be found to be faulty or defective upon delivery. Compatibility issues or changes of mind will not constitute for a full refund on the item(s) in question. However, Toner Plus will provide a full refund or replacement item if we are found to have been inadequate in providing correct compatibility technical advise. Toner Plus will not offer refunds on the basis of incorrect typographical or graphical information displayed on our website or brochures
PRICING SPECIFICATIONS AND AVAILABILITY
Toner Plus reserves the right to change pricing specifications and / or availability and thus such information is subject to change without any notice. All text and image based specifications listed for products and services are subject to correction / change without notice. Listed prices do not include shipping charges or insurance.
CUSTOMER INFORMATION AND PRIVACY
Toner Plus respects the confidentiality of your personal information. We use the following guidelines to protect any information you submit to us when you use the Toner Plus website and/or complete any of our forms:
1. Any confidential information provided by you is utilized to:
- Provide the service you have requested of us .
- Allow us to communicate with you more effectively with you.
- Allow us to develop, recommend or sell products and services that meet your needs.
2. Toner Plus does not sell or provide third parties with any of your personal information provided to us.
3. Your privacy is protected by limiting access to your personal information to those staff that requires it to provide the service you have requested of us.
NO CONSENQUENTIAL DAMAGES
Under no circumstances or event shall Toner Plus or affiliates, or their respective employees, officers, directors, representatives or agents (collectively, "Toner Plus") be liable for special, incidental, punitive, consequential, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise.
CHANGES OF TERMS AND CONDITIONS
Toner Plus reserves the right to change and update any part of this legal contract found on this website. These terms and conditions are governed and construed by the laws (but not the rules governing conflicts of law) of the State of Western Australia.
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